Day 3 - Day 4

Thursday October 4 - Friday October 5


Session Name

AMPARO - How to set up a CSIRT and Incident Management

Date and time

Thursday October 4, 1:00 - 5:00PM, and Friday October 5, 8:00AM to 5:00PM


The rise in cyber incidents and attacks is unprecedented, but is likely to continue and evolve as societies and economies across the global are becoming more digitalised. In Latin America and the Caribbean, phishing and malware are the most common types of incidents observed to date. If left unattended, efforts to draw on the benefits of an ever changing, globalised, digital world, will become stymied as users will lose trust and confidence in using Information and Communication Technologies (ICTs).

Coordinated by LACNIC, with initial funding from the International Development Research Center (IDRC) - a Canadian crown agency, the AMPARO project seeks to strengthen regional capability for security incident response in Latin America and the Caribbean. The objective of the AMPARO workshop in Trinidad and Tobago is to increase the creation of knowledge and skills, and their diffusion, to respond and manage computer security incidents. The expected outcome of the workshop is the establishment of Computer Security Incidents Response Teams (CSIRTs) at an organisational level. The Trinidad and Tobago technical community is invited to participate and exchange experiences on this issue through this practical training course.


Graciela Martínez, WARP Coordinator, LACNIC

Graciela Martínez is the Coordinator of LACNIC’s WARP (Warning Advice and Reporting Point). WARP provides the requisite services to reinforce computer security incident response capabilities where incidents may involve Internet addresses within Latin American and Caribbean. In addition to this, Graciela also is the head of AMPARO - a cyber security training programme. This training programme aims to build capacity to create and operationalise Computer Security Incident Response Teams (CSIRTs), and spread know-how and engagement across the region. Graciela has over 20 years of experience in IT, of which she dedicated more than 10 years to information security and outreach activities within the LAC CSIRT community on the one hand, and with other international information security communities.

Ernesto Pérez, CSIRT Coordinator, CEDIA

Ernesto Pérez is a Software Engineer (ISPJAE, Havana, Cuba) with a Master’s degree in Computer Networks (PUCE, Quito, Ecuador). His areas of interests are Open Source Software (OSS), computer networks and IT security. He has been working at CSIRT CEDIA since 2013 as the CSIRT coordinator.